Ozerty USA
Ozerty USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ozerty USA has a 1.2 star rating from 32 customer reviews, with 10% likely to recommend and 94% unfavorable feedback. Consumers report frequent delivery failures, billing issues, and widespread requests for refunds in Ozerty USA reviews.
Key Takeaways for Future Customers
- Expect difficulty reaching live customer service and slow email responses.
- Watch for unexpected charges, billing discrepancies, and refund delays.
- Consider payment protections before ordering due to delivery and product quality concerns.
Negative Feedback / Risk Areas
- Repeated customer complaints about non delivery and frozen tracking.
- Multiple reports of unauthorized charges and billing errors.
- Poor returns, refund processing, and resistance to phone contact.
Positive Feedback
Few reviewers noted occasional deliveries; otherwise no clear pros listed by customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ozerty USA has a 1.2 star rating from 32 customer reviews, with 10% likely to recommend and 94% unfavorable feedback. Consumers report frequent delivery failures, billing issues, and widespread requests for refunds in Ozerty USA reviews.
Key Takeaways for Future Customers
- Expect difficulty reaching live customer service and slow email responses.
- Watch for unexpected charges, billing discrepancies, and refund delays.
- Consider payment protections before ordering due to delivery and product quality concerns.
Negative Feedback / Risk Areas
- Repeated customer complaints about non delivery and frozen tracking.
- Multiple reports of unauthorized charges and billing errors.
- Poor returns, refund processing, and resistance to phone contact.
Positive Feedback
Few reviewers noted occasional deliveries; otherwise no clear pros listed by customers.
Media from reviews
Turn one complaint into a collective action
Greensboro, North Carolina
Failed attempt for delivery
- - Delivery attempt failed after an email said it was out for delivery.
- - Order placed 6/21/2026; payment completed; not delivered.
Why was the delivery attempt failed after you emailed and told me that the package was out for delivery? I have paid for the order and have patiently waited for the order.
It is the electric foot massage mat x 1 priced at $24.49, $3.99 shipping insurance, $3.90 priority shipping, -$1.22 discount VIPWELCOME5, $0.00 estimated taxes. I placed the order on 6/21/2026, and it has been taken out of my account, but I have not received the package.
- Price of the foot massage mat x 1 is very good
- Delivery has failed even when i tracked the order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund. My ozone u v doesn't work
Give me a refund. It does not work.
I cannot use it.
If not a refund, can you send me something? I can use.
Preferred solution: Full refund
Dansville, New York
I would give it Zero if possible.
- - Order not delivered by Christmas; tracking stopped Jan 3.
- - Emails respond with repeated questions; no customer service number.
I placed an order for Christmas, it said it would be delivered by Christmas. Today is 2/16/26 and still no package.
The tracking just stops on Jan.3. Every email I send is responded with a series of questions for information I have already given then. They refuse to prove a customer service number.
They days the were sending out another item but I have yet to even see tracking on it. TOTAL SCAM.
They are just stealing ***
User's recommendation: Do not order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Wondering why my order has not been delivered!!!
- - Need to speak with a person about a Provitalize order on the 10th.
- - Tracking is frozen and not updating; please call by phone.
I've been tracking a product that I ordered that has been in froze mode between where I live and where it's coming from within just a short distance that I ordered on the 10th of this month!!! When I try to call I receive a message instead of "person" and am told to email them which I have several times only to be emailed back and told "to be patient" as my order is in process but the tracking on the sight is still in "froze mode" everytime I check to see if it really IS in transit. Which reveals that my order isn't moving or still yet in further process?!?!?!?
I need to speak with 'a person' regarding the Provitalize product I ordered on the 10th but continues to remain in froze mode while checking the tracking from a nearby location. I do not choose to try to communicate through email again in this behalf. Someone needs to answer a phone.
- Slacking on delivery and arrival
Preferred solution: Deliver product or service ordered
User's recommendation: Considering the struggle and lack of person to person communication with associates why waiting on a product that tracking remains in froze mode while coming from a short distance to my location since I ordered it on the 10th and still hasn't arrived I am not a happy camper or customer while being in need of the product I ordered that long ago!!!
Kansas City, Missouri
Return information
- - Unauthorized charges for items I did not order and I filed a fraud claim.
- - The package was sent to the wrong address and I did not receive it.
This company took money off my debit card for a product I did not order, sent the package to the wrong address. When I tried to contact them to get the information to send this package back, I am not receiving that information.
Then again, the company took money off my card for another order I did not make, and I did not receive the second order. I have tried to contact this company, and I am not receiving the information or the product, so I canceled my card and filed a fraud claim.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer***
Poor customer service . Computer "help" junk!
Like having to us 100 symbols to send this rating. What a ripoff
Frederick, Maryland
Delivery problem
- - Delivery issue reported; tracking number and phone were provided.
- - Automated system said the number was invalid; I suspect fraud.
They informed me they had a problem with delivery. They gave me a tracking number and a phone number to call.
Automated call reception at that number said there was no such tracking number and refused to connect me to a human agent without a tracking number.
I suspect the entire company is a fraud. STAY AWAY FTOM THEM!!!
User's recommendation: Do no do business with them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ozerty-usa.com. Stole from my debit card!
- - The order total was $10.95 and next-day charge was $27.90.
- - They were not refunded after several contacts and paid $18 to replace the debit card.
Company fixed the issue and I have been provided with apology. They gave me the refund after I posted negative reviews on their own website, Google, Trustpilot, and with the BBB!
I ordered a product from them and was given a total of $10.95. The next morning I saw they charged my debit card $27.90!
I contacted them several times, and they refused to refund my money. To avoid additional fraudulent charges from them, I had to cancel my debit card and get a new one, which cost $18!
User's recommendation: Stay Away! They stole money from my debit card!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Charged for an item that I didn’t order and customer service phone number never answered no way to get a message. Asked for a refund.
Double charged for item that was ordered. No one answered the phone and no way to contact except email
User's recommendation: Do not order!
Arlington, Virginia
Didn't receive my product
- - Customer service is hard to reach; no one to talk to.
- - Tracking info is wrong and delivery status keeps changing.
One you're all contact stays busy all the time Gave me the wrong tracking Time It keeps saying it's been delivered Then return to sender then out for delivery so I don't know what to think this is poor business there's no one to talk to you got to email somebody This is bad business I will never deal with this again
Port Saint Lucie, Florida
Scam of a company. will not answer emails or retuen texts
- - Ordered 2 monogramed bookmarks; promised by 11/17, but not delivered.
- - A text said 11/18; no delivery method given.
ordered 2 monogramed bookmarks. Finally was told would be here by 11/17.
Never happened. next day got a text telling me would be here 11/18. Was never told HOW would arrive--by Mail, ups? got the bill where charge has gone through, but, still no bookmarks.
Guess I WILL NOT be paying that bill!! HHORRIBLE COMP
User's recommendation: do not shop tis scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer8.00 sunglasses cost me almost 40.00
- - Ordered driving glasses for $8.49, tax, and $3.99 shipping to the USA.
- - Card charged $33.52 for services on top of the glasses, totaling $44.45.
Just added tracking info from the order in Illinois to who knows where. Customs to Queens NY for a 9.00 pair of sunglasses.. LOL
almost a month and the order showed in Illinois checking tracking this morning 5/26/25 it shows it in Queens NY. The issue is it was in Illinois for 2 weeks according to their own data.
Then it shows it started moving again except I'm in Arkansas.
How in the world did it end up in Queens? The USPS or whoever the carrier is inept.
I ordered a pair of driving glasses that were 8.49 plus tax.plus shipping. The website showed it was here in the USA, (Arizona I think) so I placed the order expected 3.99 shipping.
Later my card was charged another charge of 33.52 plus the cost of the glasses. For services? So now I've got a 44. 45 pair of 8.00 sunglasses.
.
I contacted the company who stated it was for some carbon footprint and was meant to encourage customers to consolidate orders. I replied it's 1 item it's impossible to consolidate 1 item.
Salt Lake City, Utah
A MESS
- - The print on the instructions is too tiny.
- - The app can't be found online.
- - It's unclear how the device is charged, and the reviewer is 80.
1.I received your senior watch. The print on the instructions is too tiny, even with a magnifying glass.
Ridiculous!
2.
Cannot find the app on line.
3. How is it charged???
I'm 80 and NEVER a problem with my 3 other watches.
I don't have money to throw away!
505 593 ****
Afternoons
- No product
User's recommendation: It's a SCAM!!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
About my purchase
- - Customer attempted to cancel after placing the order because they found their light.
- - They want cancellation and a prompt refund.
Tried to cancel my order shortly after I placed it because I found my light. Y'all said you can't cancel orders and that is ridiculous.
I no longer need or want the item. So please cancel my order and promptly refund my amount charged.
- No comment
Preferred solution: Full refund
Austin, Texas
Overcharged for 2 pair of sunglasses
2 purchases & charged for 6 different unexplained charges. I need a refund ASAP because I now read on their website that they are major scam artists.
User's recommendation: DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are fraudulent and completely dishonest
- - Customer did not complete a grass seed purchase, yet it shipped.
- - They tried dozens of times to cancel.
- - The product looked nothing like advertised.
They are completely fraudulent and dishonest. I did not complete a purchase for rolls of grass seed when I saw it was going to take a month, but they sent it anyway.
I tried dozens of times to cancel.
When the product did arrive it looked nothing like what was advertised, though they contended that it was identical. They are either totally dishonest or blind.
User's recommendation: avoid like the plague
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I had exactly the same experience. I tried to cancel immediately after seeing the $12.90 service charge on a $10 purchase.
They said it was too late, the item has shipped. They must use the slowest option available (USPS) because it took over two weeks before I received the item. I plan to return, challenge the charge and make complaints with the same sites you used. If only I had checked the reviews before my purchase.
This is a scam. Lesson learned.